STORE POLICY
CUSTOMER CARE
Customer Care
At BQWW® – British Quality Worldwide, we are committed to providing a transparent, reliable, and supportive customer experience.
If you have any questions about products, orders, shipping, or documentation, our customer care team is available to assist you. During our soft-launch phase, response times may vary slightly, but all enquiries are handled with care and attention.
Contact:
Email: support@bqww.co.uk
(Additional contact options may be added as the platform scales.)
Products & Information Disclaimer
BQWW® curates high-quality health, beauty, skincare, wellness, and consumer products sourced from trusted UK retailers and suppliers.
Product descriptions and educational articles provided on our website and app are intended for informational and educational purposes only. They do not replace professional medical advice, diagnosis, or treatment. Customers should consult a qualified healthcare professional where appropriate.
PRIVACY & SAFETY
BQWW® respects customer privacy and handles personal data in accordance with UK data protection laws and applicable regulations.
Personal information is used solely for order processing, customer support, and service improvement. Payment details are processed securely by third-party payment providers and are not stored by BQWW®.
For more information, please refer to our Privacy Policy.
WHOLESALE INQUIRIES
BQWW® welcomes enquiries from pharmacies, retailers, clinics, and authorised distributors interested in sourcing curated UK health, beauty, skincare, and wellness products for international markets. Wholesale partnerships are considered selectively and subject to availability, regulatory requirements, and destination-country import rules.
Organisations interested in wholesale or bulk purchasing are invited to contact us with details of their business, intended markets, and estimated order volumes. All enquiries are reviewed individually to ensure quality, compliance, and reliable fulfilment.
Contact: support@bqww.co.uk
Soft-Launch Notice BQWW® is currently operating in a controlled soft-launch phase. During this period: order volumes may be limited, delivery timelines may vary, policies may be refined to improve service quality. We appreciate your understanding and feedback as we continue to build and improve the platform.